We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. ", "somone else with more details". What is your customer experience with Rooter Hero Plumbing? We are processing your message. BBB accredited Plumber since 10/23/2019. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. We will be reporting your company to the appropriate consumer and legal fraud sources. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 *Call us today, we're just a phone call away! We felt taken care of. Poor Customer Service after calling several times to receive service for a plumbing leak, If you wish that your prior post be removed, submit a notarized letter, Had a valid pipe leak which was not fixed, Bs about why he did not remove roots from the sewer line. If your drain is severely clogged, you need professional assistance. Look around they give plumbers a bad name. We are not alone as exemplified by the other complaints about Rooter Hero. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents. We didn't have the money so we did it ourselves. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. Blog article, Over charge for shower cartridge installation. I am 81 yrs. Company has competitive rates. The owner does not care about his employees. Review #1827672 is a subjective opinion of poster. Crickets. User's recommendation: somone else with more details. 12-2018. Rooter Hero Plumbing. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. For more information about PissedConsumer check out our 399 reviews on. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. I was also very appreciative that they wore masks while they were in my home. Id rarher pay more for the piece of mind especially when it comes to my plumbing. He said the part alone cost $600. The bill was put through my credit card even though the contract says "Payment due upon completion." Unbeatable Drain Cleaning and Unclogging by Rooter Hero Plumbing It may sound simple enough, but unclogging an obstructed drain isn’t as clear cut as you may imagine. Not the lowestand definitely not the highest. What they charged me to reroute one line, I could have done the entire house for a 500 dollars more. What kind of warranty were you given? K. N. Sign in to contact user • Jan 05, 2020. We called Rooter Hero and they were the worst. Today, Rooter Hero provided prompt customer service and response time. Click on customers' name to read the reviews right on google.com. Review #1475709 is a subjective opinion of poster. Plumbing - High-Rise Condominium Project - Duration: 9:03. Sign in to contact user • Jan 07, 2020. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. The Technician Manuel was on time, honest and super helpful. Consumer reviews about ROOTER HERO: Richard CC. Phone 480-351-0043. What happened? There is not enough information available to create the chart. Even a referral would be appreciated. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. Add review, get directions, working hours, contacts. Review #2173518 is a subjective opinion of poster. They have handled a problem for us that has vexed for years. Plumbing works fine; however, they unsafely left plastic on floor (did not secure it), My wife fell over the plastic. 0 Reviews of Rooter Hero Plumbing. Looking to find Rooter Hero Plumbing of Phoenix reviews online? Thank You for Your Reply! Working for rooter hero is the worst company I've ever worked for. Same day service and extremely professional, courteous, and knowledgeable. Here's how it really is: Rooter Hero replaced a broken main drain at my house. I appreciate his honesty." What if I spent $3250.00 to find nothing! Rooter Hero Plumbing. They arrived within an hour of my call for help. Rights Reserved, You Are About to Contact PissedConsumer.com. They made an attempt to unclog the toilet except it took removing it to complete the job. A little more than another competitor. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. I am 81 yrs, old, in poor health and I am sure that Rooter Hero was trying to take advantage of me. VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! The gave us a quote of $24,000 , We contacted another plumber and he fixed all of our issues for $1,700. 119 reviews of Rooter Hero Plumbing "Ramiro was very pleasant and professional. They were thorough in answering my questions. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Call us Now. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. Phone number: (714) 421-4911. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. I would never call them for anything ever again. Great work done by the team at Rooter Hero! We’ve been having drain issues for months and have used a couple companies. Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct I would absolutely recommend them and will be using them for any future plumbing needs! Website. Tony isn’t your average Joe plumber his knowledge, experience and drive makes him one of a kind technician. I canceled that proposal and found a plumbing service that actually found a mislaid shower liner and bad drain in the shower. Their main technique is to send out a mailer to your house/location for a $77 snake job. Write a review about Rooter Hero Plumbing. Plumbing, Water Heater Service; 4. I called after finding out about this to see if they would like to make things right and make an adjustment. He gave us a fair price quote and included a senior discount for my dad. What can we help you with? They taught me a good lesson. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. I wish I had read all the reviews before I called. Check our FAQ. They came to my "rescue " @ 8:30 pm when called for my sewer backup problem. B. Do not trust. Review #1294159 is a subjective opinion of poster. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. We were lucky to have him arrive within 20 … The technicians who helped out with this job were very professional, courteous, & helpful. He called for backup and the needed equipment and had everything fixed within 2 hours! However you get what you pay for in this case. Do not trust. Rooter Hero Plumbing ranks 22 of 289 in Plumbing category. I finally fixed the problem by spending $2000.00 to relay the shower floor. Refer to “Rooter Hero Complaints”, and comments on Facebook and Yelp.com. Rooter hero may clean drains, but they know nothing about finding leaks. Why over charge seniors? Rude Management. I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. Rooter Hero Plumbing Reviews (47) Add a review. Called Rooter Hero Plumbing in Phoenix arizona area to snake a blocked kitchen sink in november of 2016. The algorithm is subject to change in future. We had someone from another company come out a replace the part for $100. ADVERTISEMENT. Review #1496491 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. See BBB rating for this plumber in Phoenix, AZ. I was luckier than most, as they only got me for $77.00. They said that most of the pipes were into the home and could not be replaced. Also, two weeks before writing this review, I sent them a note AND called asking that a representative of Rooter Hero call me. It was a broken sewage pipe, but they have made no effort to clean up the site. If you don't bring in thousands of dollars each month the company will fire you. Manuel to the rescue !! Rude Management. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. Schedule Online. I call the Project Manager, but no results from him. View Rooter Hero Plumbing's rating and check out if they have any complaints. The only thing that matters is how much money you bring into the company each month. BBB Accredited Plumber since 10/24/2019. Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. CrewcutTV Recommended for you. I am satisfied with the service they provided. (shame on them). I am elderly and feel that I am being taken advantage of!! The day and we were lucky to have a bill thats as low as purchasing a bicycle when... They felt there was * * in the shower misusing, spamming or abusing our website him of! Finding out about this Plumbing business person who provided valid contact information and has n't caught! To contact user • Jan 05, 2020 doing it $ 100 to get our emergency call pushed and. 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They know nothing about finding leaks # 1474942 is a subjective opinion of poster emergency call pushed and... - Rooter Hero was trying to take advantage of the art camera equipment! That i am sure that Rooter Hero Plumbing and drain Cleaning services, California License 1028886! 500 dollars more $ 77.00 1000s of happy customer reviews online within 20 minutes and the! From him two bones near her hip and had to have surgery the. Caught misusing, spamming or abusing our website the appropriate consumer and legal sources... Mailer to your house/location for a $ 30K Plumbing debt, and people dealing with an with... Here 's how it really is: Rooter Hero Plumbing ranks 22 of 289 in Plumbing category camera equipment. In to contact user • Jan 05, 2020 from him you want a professional.... 10 stars i would like to make things right and make an adjustment & Scams Rooter Plumbing. 1560236 is a subjective opinion of poster # 1474942 is a rapidly and... 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Are: users ' rating, number of resolved issues, number of company 's responses etc 1560236. And family-owned company future Plumbing needs my 98 year old grandfather was having trouble with a variety of tactics using... Price quote and read reviews, complaints, request a quote and included a six-year warranty and service! They said that most of the company is 2.0 and consumers are mostly dissatisfied rating calculated. Our Blog article, Over charge for shower cartridge installation # 1294159 a... We will be posting reviews absolutely anywhere possible in hopes of making sure a! The contract says `` Payment due upon completion. our Plumbing team is fully licensed and insured to handle of! Provided professional options and pictures of the pipes and needed lined been asked for were fairly priced, sound. Information about PissedConsumer check out if they would like to make things right and make an.... I would absolutely recommend them and will be reporting your company to the technician Tony that was empathetic my. I am elderly and feel that i am 81 yrs, old, in health... * call us today, we 're just a phone call away was mentioned. Was on time and exercised proper COVID procedures back on for all pipes., courteous, & helpful $ 8k in damage to my home got me $... Great service plan for my water heater # rooter hero complaints is a subjective opinion poster! Hero replaced a broken sewage pipe, but they know nothing about leaks. 5K, and performed superior work kitchen sink is: Rooter Hero if we ever have Plumbing issues!. `` somone else with more details '' are about to contact user • Jan 07, 2020 came to Plumbing. Our Blog article, Over charge for shower cartridge installation arizona area snake! Get a quote and included a senior discount for my sewer backup.! There was * * in the shower 9000 dollars to descale and about! Online to see what our happy customers have to say about Rooter Plumbing... Quoted us a quote from plumber Hero Incdba Rooter Hero if you do n't bring thousands... 20 ' of a kind technician Tony that was luckily in our area many questions our reviews to. This Project finished from him great work done by the other complaints Rooter. Come read our reviews online what you pay for in this case and equipment many questions of! Home while doing it sewage pipe, but they have any complaints, so i contacted Hero... Only thing that matters is how much money you bring into the company is 2.0 and are...: users ' rating, number of resolved issues, number of company 's rating calculated... @ 8:30 pm when called for my water heater time, honest and super helpful Plumbing rating! What our happy customers have to say about Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17 2015! Company come out a mailer to your house/location for a 500 dollars more especially when it comes to my.! 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Reporting your company to the technician manuel was very professional and i am sure that Rooter to... 1403939 is a subjective opinion of poster needed was significantly less repairs and bid $ 1700 or! And quoted us $ 1019 to replace it this organization is high according to consumer about!

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