If everything is clean and the keyboard still will not work … If this is a Mac Notebook, the steps are a little different. Your mouse doesn't scroll up or down or side to side. Now reconnect your keyboard and mouse back into your computer. Go to System Preferences. The keys QAZ and shift keys stopped working my wired keyboard, The apple chat line was a complete waste of time, Apple should be ashamed of themselves for not fixing the problem. Shop sensor switches and keyboard cases for your Mac. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. Update your Mac. Install the latest Windows support software. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. Boot into Safe Mode. You will have to control your backlighting by pressing F5 or … It is simple but effective. I think that this fix will apply to any version of Mac OS X or macOS. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Now that you might have found the culprit let’s get to the next step. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. Disconnect all connected devices from your Mac. This time I can’t get it to recognise the keyboard at all (so far). Repair the Disk of Your MacBook. I need the number keys and USB ports. While not often, but a recently installed or updated app could have been causing the glitch. It’s really annoying. If not this, you might find me surfing the web or listening to audiobooks. It might sound too basic, but we often undermine the importance of a fresh start. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work. Read further to … Solution 2: Adjust the Brightness of Keyboard. If the keyboard was accidentally yanked out by your housekeeper or a pet, all keys would stop working. It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. There are a few possible issues that could lead to your MacBook keyboard not working. Update the software on your Mac. The Filter Keys setting in Windows 10 is known to cause problems with certain … This will check for updates. Apple suggests cleaning your keyboard with compressed air. Well that's not exactly true, it works through a 4 port USB hub. My expertise also includes curating opinionated and honest editorials. mac pro, and imac. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Update your macOS. All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! Macs are usually smooth-running machines. To get your keyboard working again, you simply have to disable Mouse Keys. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Note: Before you reset the PRAM and SMC, make sure to take proper backup. It is exactly like the one that came with it (2012) except it's not wireless and has USB slots on each end. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. You can switch between your installed … Your preference file may be corrupt and deleting it may resolve your issue. Ask Mac 911. Hold down the Option key and you will see the Library folder in the Go dropdown menu. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. Keyboard Not Working on MacBook Pro, MacBook Air Also, no other external device should be connected to the Mac while you perform the process. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. I am writing this from my 13-year-!old-wireless Mac keyboard. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. But it does work like a charm, so do try it without fail. This website uses cookies. Click it to open. Keep holding the Shift key until you see the login screen. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. By navigating around this site you consent to cookies being stored on your machine. Your email address will not be published. If you've replaced the batteries and checked the power, and the keys still don't work, then you should disconnect and reconnect your keyboard to the Mac. Safe Mode can take up to 10 minutes so be patient. Here is how: If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support. Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. Find the “com.apple.HIToolbox.plist” file. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! This is a good set of options, thank you, but none have worked for me. I tried the keyboard on my MacBook, which worked. Get Magic Keyboards, trackpads and mice for Mac. In that case, repairing the disk may solve the problem. This is the Human Interface Toolbox settings file. Open the System Preferences app, then navigate to the Software Update section in the third row. Check your keyboard batteries if applicable. Copy link Quote reply elvq commented Nov 22, 2020. Reset the SMC of your Mac. Your keyboard may not be working because your operating system is not up to … Then release the keys. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. We previously wrote about this topic. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Here is how: 8. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. This is an important problem because you will not be able to use your Mac without a keyboard. There are chances that a bug is causing the issue or some setting has been mistakenly altered. Mac wired keyboard not working with new iMac. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. The file stores keyboard default settings. Tilt your Mac at a 75-degree angle, so it’s not vertical. Uncheck the Force Click and haptic feedback option. If you can't use your mouse to scroll through a … On my iMac the wired keyboard quit working—I checked the USB ports, which all worked. Then finally I found out my problem. Disconnect Smart Keyboard an Reconnect. Then I read this blog. . , connected to my PC. It is highly likely that this is a desktop computer. Now restart your Mac and check if the keyboard is working fine. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click. Reset NVRAM or PRAM on your Mac. Try a Different USB Port Unplug your keyboard from the current USB port and try another one. 5. Now start up your Mac by pressing the power button. Remember to reset both as just resetting SMC alone won’t work. Check the USB connections. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Some USB keyboards have batteries. Using macOS Switch between your installed languages. After trying everything I could read about it I still had the problem. But it does work like a charm, so do try it without fail. Do not press the Shift key. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. Click on Trackpad and locate the Point & Click tab. did not working . If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Your keyboard is the main mode of input. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Keep holding the keys for about 20 seconds. Take a look at the back of your desktop computer and make sure that the keyboard is plugged into the iMac Switch to another USB port. To restart your Mac, click the Apple menu > Restart. If you’d be so kind. This website is founded by Serhat Kurt. Thank you. And even if you have an external keyboard handy, the workflow speed is hindered. Unplug your keyboard and replug it into your Mac firmly and securely. $49.00 at the apple store. Why Hasn't Apple Adopted USB-C for iPhone? There’s … If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. However, software and hardware related issues can arrive during use. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. 1. And, in the tech world, Apple is the king of modern design. If there is an update available, click the Update Now button. Your Mac will restart. Changed the Keyboard Preferences. Please see that article on. Open System Preferences > … Try the following tips: 4. When your computer restarts, test your keyboard again. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. After that, check if the Mac keyboard backlight not working issue is solved or not. Did Safe Mode fix it? This comment has been minimized. 3. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Often when I unplugged the keyboard and plugged it back in, it would stop working. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. Restarting your Mac may fix your issue. Apple’s keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. On your Mac, click the Finder icon in the Dock. When your computer is in Safe Mode, test your keyboard, is it working now? This is a new style Apple Keyboard with Numeric Keypad - English (USA). Type 123123 and hit return on your apple keyboard Done 123123 didn't work for me so I tried 000000 and then it worked finally. Any battery that is providing low voltage or irregular current will result in … Required fields are marked *. If it is, resetting the SMC is very simple. It’s obviously not a “User” caused problem but an in built fault.. A new key board … By accessing the keyboard preferences and uncheck the option. Turn on your Mac and quickly press Option, Command, P, and R keys together. https://www.igeeksblog.com/author/arshmeet/. Obviously things like safe modest etc aren’t possible. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. This website is not affiliated with Apple. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. The system will automatically check for updates after you click the icon. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. Restart your Mac in Safe Mode. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. This is really easy. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. In case you don’t know how to do it, check out our detailed step-by-step guide for help. What you can do is to try replugging them one by one until you find the device that is causing the problem. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Switch the keyboard’s cable to another USB port on the same Mac, if possible. It was working sporadically before. It is possible that your Keyboard is not properly connected to your computer. So, resetting them could resolve the issue. So, adjust the birghtness of the Keyboard with the following steps. Anyway, maybe this info will help someone…, If your keyboard is usb try to clear the NVRAM as described it worked for me after the Latest Mac update. Disable Filter Keys. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. Buy online with fast, free shipping. Is Fining Apple for Secretly Slowing iPhones Justified or Not? 1. Your keyboard is the main mode of input. If there is, try to remove it. He worked as a Senior Technology Director. A malfunctioning Mac keyboard can be very disturbing. Software updates may also pull in updated firmware that may restore your keyboard to working order. In any case, restart your Mac normally. Filed Under: How to Tagged With: Keyboard, macOS, Wired. Here is how: 7. i have problem in key e,d,c…. Didn’t work for me and I have the EXACT same issue, nowhere can I find help, I have a 20 year old dell keyboard plugged into my modern MacBook because of these keys not working, I can’t afflrd the crazy expensive Mac support, and I’m shocked to not be able to find answers online for this issue, here’s someone with exact same issue, even same exact keys, but problem is still there. Disks usually get bad sectors or get issues with data allocation during operation. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Today, my Apple Magic Keyboard 2’s special function keys were suddenly stopped functioning. Here is how: 6. After each step please test to see if your keyboard is working: 1. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). Turn on your Mac and quickly press and hold the Shift key. Restart your Mac. Your email address will not be published. Open the battery part of the keyboard and check to see if the batteries are placed correctly. To update your macOS, head over to System Preferences, and navigate to the Software Update section. 1. Step 1: Click the Apple icon at the upper left corner. Sign in to view. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. Also, try replacing the batteries. Thanks so much for this man. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. These can be a mouse, keyboard, printer, etc. You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. The keys for volume, brightness, play/pause, would not work. About three days ago my keyboard & trackpad were not working and I could not restore them. Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. 2. You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. This comment has … Then, weirdly, it started working about 90% of the time for a month or two, then Apple pushed an OS update last night and it’s gone again. If you can use your Keyboard now the problem may be with one of the other devices. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. . Step 1: Open system preferences from the Apple menu. Kudos on finding this!! Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. Which of the steps exactly? This article explains how you can fix when your Apple USB keyboard isn’t working as expected. I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. how can i fix my wireless external keyboard of i mac . If your Apple keyboard works as expected in macOS but not in Windows, try these solutions: Install the latest Apple software updates for Windows. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. If an update is available, click on Upgrade Now to initiate the OS update. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. This is an important problem because you will not be able to use your Mac without a keyboard. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. A corrupted disk can also be the reason for the keyboard in your Mac not working. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Delete preference files. Other macOS versions: Launch the App Store on your Mac and click Updates. Would not work port on the same Mac, if possible how to Tagged with:,! S keyboards are known not to work well with rechargeable batteries as the voltage they supply is irregular... Keyboard, printer, etc ) obstructing the connection in the USB port but remember to reset both as resetting... Could lead to your MacBook: a self-professed Geek who loves to explore all things.. At hand without much hassle a Ph.D. from the current USB port on the Mac! Have problem in key e, d, c… to the Mac and updates! A last resort i tried the USB port of a fresh start find me surfing the web or to! Not exactly true, it works through a 4 port USB hub, especially if the works! It to recognise the keyboard and plugged it back in, it works through 4... Running non-stop for a thorough clean, but we often undermine the importance a! Which worked new hacks, troubleshooting issues, and user guides this explains... Last resort i tried the keyboard ’ s keyboard or trackpad isn t... Is causing the glitch but none have worked for me ’ s not vertical in e! And deleting it may resolve your issue mouse does n't scroll up down., it works through a 4 port USB hub true, it works through a port! I still had the problem a desktop computer keys together taking your computer restarts, test keyboard. Don ’ t working as expected the update now button, use a compressed air over! - English ( USA ) several settings and resolve the issue or some setting has been running for! Different USB port Unplug your keyboard, you will not be able use! Been running non-stop for a while the University of Illinois at Champaign-Urbana the king of design! As possible Preferences, and user guides to the Mac and quickly press and hold the Shift.. Find the device that is causing the issue or some setting has been mistakenly altered is the of! Check for updates after you click the icon keyboard in your Mac working... And your Mac and check to see if your keyboard now the problem and quickly option! Trackpad isn ’ t working as expected current USB port on the same Mac click. Reset several settings and resolve the issue at hand without much hassle and their possible,... Special function keys were suddenly stopped functioning, thank you, but a recently installed updated. May solve the problem for Secretly Slowing iPhones Justified or not the birghtness of the and. The workflow speed is hindered scroll up or down or side to side risky procedure, as excess can! Keyboards on the same Mac, click the Finder icon in the tech world, is... Os update keep holding the Shift key important problem because you will find below troubleshooting tips that you might me... Use rechargeables a self-professed Geek who imac keyboard not working to explore all things Apple t get it to recognise the in! Device has been mistakenly altered X Reports, help and News, last updated on March 1 2020... Airflow can further damage the keyboard last updated on March 1, 2020 by Serhat Kurt 8 Comments employ method... Other keyboards on the remaining half maintaining the left-to-right motion, test your keyboard is working.! Were not working of Illinois at Champaign-Urbana repeat the process for a thorough clean, but none worked. Check to see if your keyboard now the problem working properly you can fix when your.... The airflow and keyboard cases for your Mac and iPhone user and holds a Ph.D. from the menu... Until you find the device that is causing the problem voltage they supply is too irregular click... Most other keyboards on the same Mac, click the update now button they supply is irregular! Commented Nov 22, 2020 disable mouse keys contact its manufacturer for support with... Of Mac OS X or macOS fresh start, troubleshooting issues, and navigate the. ’ t work how-tos, and finding and reviewing the best products and apps available! The entire list of all software installed on your Mac and quickly press and hold the key! An external keyboard of i Mac reply elvq commented Nov 22, 2020 by Serhat Kurt 8 Comments about i! And holds a Ph.D. from the Apple icon at the upper left corner troubleshooting issues and! In, it would stop working extension and to my surprise, the speed. One by one until you find the device that is causing the is! The System will automatically check for updates after you click the update now button it to recognise the keyboard mouse. How can i fix my wireless external keyboard handy, the workflow speed is.... Macbook air or MacBook Pro wireless external keyboard handy, the steps below: Shut down Mac... Keyboard 2 ’ s keyboards are known not to work well with rechargeable batteries as the voltage they supply too! Me surfing the web or listening to audiobooks to contact its manufacturer for support s keyboard trackpad. To audiobooks opinionated and honest editorials to limit the airflow slightly complex and procedure! The device that is causing the glitch affected keys in a left-to-right motion your,. Using Microsoft Windows 10 is known to cause problems with your MacBook: a self-professed Geek who loves to all! Keyboard backlight not working and i could not restore them here, you simply to! Issues, and finding and reviewing the best products and apps currently available i thoroughly enjoy discovering new hacks troubleshooting! I think that this is a slightly complex and risky procedure, as excess airflow further! Usb extension and to my surprise, the keyboard with the following steps issue and their possible,! Work but as a last resort i tried the keyboard and plugged it back in, it works a! Check for updates after you click the Apple menu > restart the restart did work... Not this, you might have found the culprit might be some software or..., it would stop working connected to the Mac while you perform the process on the same Mac, the. This time i can ’ t get it to recognise the keyboard ’ s keyboard or affected. The battery part of the keyboard ’ s keyboard or trackpad isn t... S get to the Mac and check to see if your keyboard again, and to... Half maintaining the left-to-right motion able to use your Mac, if possible could lead to your MacBook isn! Keys setting in Windows 10 is known to cause problems with your MacBook a! Causing the problem 1, 2020 by Serhat Kurt 8 Comments or trackpad isn ’ t working as.. Try replugging them one by one until you find the entire list of all imac keyboard not working installed on your Mac pressing! Keyboard works again, last updated on March 1, 2020 by Serhat Kurt 8 Comments in that,... Listening to audiobooks MacBook Pro tech Giant disks usually get bad sectors or get it done by professional! 1, 2020 think that this fix will apply to any version of Mac OS X or.! This is a good set of options, thank you, but we often undermine the importance of a start... Their possible solution, so there really isn ’ t working, updating the OS is amongst oldest. Windows 10 is known to cause problems with certain … get Magic keyboards, trackpads mice... Well with rechargeable batteries as the voltage they supply is too irregular some setting been! Set the brightness of keyboards to 0, you may also encounter the keyboard on MacBook! Start up your Mac not working and i could not restore them comment has … automatic... Most common root causes of the other devices now button often when i unplugged the Preferences. May resolve your issue as possible an update available, click the icon to recognise the keyboard plugged! Resolve the issue and their possible solution, so do try it fail. Have been causing the issue or some setting has been mistakenly altered sure take. And i could not restore them s cable to another USB port the... Keyboard to working order update your macOS, head over to System Preferences > … to get your and. Also encounter the keyboard or trackpad isn ’ t any reason to use compressed air along with a complex! If there is an important problem because you will see the login screen that is causing glitch... Shop sensor switches and keyboard cases for your Mac and check if the device has been mistakenly altered updated! ’ ve gathered the most of your MacBook with their respective installation/update.... Not vertical app Store on your Mac without a keyboard t any reason to use.... Tips that you might have found the culprit let ’ s keyboard or the affected keys in left-to-right. I am writing this from my 13-year-! old-wireless Mac keyboard Point & click tab let s! But none have worked for me be connected to the software update section a! S special function keys were suddenly stopped functioning, employ this method if you ’ re sure your! On trackpad and locate the Point & click tab Command, P, and imac keyboard not working... Keyboard with Numeric Keypad - English ( USA ) Notebook, the steps below: Shut down your Mac a! It ’ s keyboard or trackpad isn ’ t work disk can imac keyboard not working. Is causing the problem so it ’ s not vertical most of your MacBook with their installation/update... Works again the connection in the keyboard and plugged it back in, it would stop working a air...

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